TLC Concepts: HONEST EXCHANGES
In-home caregivers recognize the importance of communicating verbally and nonverbally with their clients. When communication is open and sincere, it is easier for clients to express their concerns and needs. By taking the time to talk and listen, in-home caregivers can avoid misunderstandings. All procedures are thoroughly explained in a way that invites clients to express preferences, if appropriate, for implementing them. Caregivers use active and encouraging phrases to encourage participation in care-giving routines. By paying careful attention to the body language of clients, caregivers may also be able to understand their feelings in nonverbal ways.